The results showed that the average pass rate was 36.9%. China Marketing Association Professional Committee of the quality of service on responsible person pointed out that the Commission experts to 'facilitate the people' principle, the development of 'timely answer phone, whether skilled business, First if implemented, whether enthusiastic attitude, whether to use the term civilization 'and other five criteria. Unannounced visits to personnel as ordinary people to check 114, the Internet, the Yellow Pages telephone numbers of 'habit', telephone unannounced visits. Through unannounced visits found that the main problem of the government telephone service exists, most civil servants and staff of subordinate units, not well serve the people with convenient telephone, there is 'not convenient convenience telephone hotline to cold line' persistent problem. Among them, Jining City, Shandong Province, Jinan City, Shanghe, Lixia District of Jinan City, Qingdao, Yantai City, the average pass rate of 41.9%, an average of 56.5 points; Haidian District, Pinggu District, Chaoyang District, the average pass rate 38%, with an average 52.5 points. Shijiazhuang City, Hebei Province, Xinhua District, Shijiazhuang, Tangshan, Baoding, Qinhuangdao City, the average pass rate of 34.7%, an average of 51.4 points; Beichen District, Heping District, Tianjin Binhai New Area, the average pass rate of 33.4%, an average of 41.7 points; Liaoning Province Huanggu District of Shenyang city, Haicheng city, Dalian, Shenyang city, the average pass rate of 33.3%, an average of 45.4 points. \u0026 Gt; \u0026 gt; Seven Problems First, the 'hotline' phone and 'convenience' telephone service quality gap is too big, the former is standardization; the second is an invalid phone not cleared up; the third is familiar with the business, is not responsible for incomplete answer questions the answer is more 'I think so'; Fourth Shouwenfuze not implemented; Fifth convenience phone for a long time no one answered; Sixth services are not standardized, not newspaper job number or surname; seven is not working according to schedule some phone work not yet reached the time no one answered.
CCTV Network News (News Network): Today is the National Day holiday, the next day, the people around the mountains and rivers travel, theater flowers food products, feel the good life in the colorful holiday. In October, relaxed and pleasant, storied dye. Major scenic spots today ushered in a large number of tourists. People enjoy the great rivers and mountains of the motherland, while the harvest of happiness and joy. Each
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